At Highlands Bookshop, we understand the importance of receiving your orders promptly and in excellent condition. Here’s what you need to know about our shipping policies:
Shipping Carrier and Tracking
- Primary Carrier: Our primary shipping partner is Canada Post. We have chosen them for their reliability and extensive network.
- Tracking Information: For most shipping options, we provide tracking details. You will receive an email with the tracking number once your order is dispatched. This allows you to follow your order’s journey to your doorstep.
- Surface Mail Considerations: Please note that some international surface shipping methods to Australia, Singapore etc can take up to three months and may not offer tracking. While this option is more economical for heavier or bulkier items, it does require patience.
Dispatch Times
- Prompt Shipping: We pride ourselves on our efficiency. All orders are shipped on the same or the next business day following the receipt of your order. This ensures that you receive your books as swiftly as possible.
Other Shipping Methods
- Special Requests: If you require a different shipping method or have specific shipping needs, please don’t hesitate to contact us directly. We are happy to accommodate special requests to the best of our ability.
Packaging
- Safe Delivery: Each book is carefully packaged to ensure it arrives in the same condition as it left our shop. We use robust packaging materials and techniques suited for delicate and valuable books, ensuring your order is well-protected during transit.
International Shipping
- Global Reach: We are pleased to offer international shipping. Please be aware that shipping times and costs vary significantly based on the destination and the size and weight of your order.
Thank you for choosing Highlands Bookshop for your antique, vintage, rare books, and first editions. We are committed to providing you with a smooth and enjoyable shopping experience, from browsing our collection to the moment your books arrive.